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Inside the Aon Center: How JLL manages its home

As the property manager of Aon Center, JLL oversees operations for its headquarters and the entire building. This article explores the efforts of its engineering team in boilers, refrigeration, and energy efficiency, as well as how the experience management team enhances tenant satisfaction through amenities like Cloud Level, and introduces the application of digital tools such as Corrigo and JLL Serve in facility management.

Deep Dive
How Facility Management Improves Data Center Performance per Watt

Cooling systems account for up to 40% of data center energy consumption, and liquid cooling technology can significantly improve performance per watt (PPW). This article explores the advantages, implementation paths, and cost-effectiveness of immersion and direct-to-chip cooling.

Opinion
The Hidden Cost of Water Leaks: How Facility Managers Turn Risk into a Controllable Variable

For facility managers, the full impact of water leaks often only becomes apparent at insurance renewal. A single frozen pipe incident can lead to claims exceeding $5 million and drive up subsequent premiums. Through zone-based inspections, LoRaWAN sensor deployment, and multi-channel alert mechanisms, property owners can significantly reduce risk exposure and gain leverage in renewal negotiations.

Opinion
How Facility Managers Can More Accurately Report ESG-Compliant Furniture Retirement Data

The United States generates over 12 million tons of furniture waste annually, with approximately 9 million tons going to landfills. The EPA's WARM model underestimates the carbon reduction benefits of furniture reuse, capturing only 6%-28% of actual avoided emissions. Facility managers can more accurately report ESG-related outcomes by requiring manufacturers to provide EPDs and LCAs, standardizing terminology, and adopting digital tracking tools.

Opinion
What it takes for a mall to be ‘evergreen’

Against the backdrop of the widely adopted A-to-D rating system in the shopping mall industry, the concept of 'evergreen shopping malls' is gaining attention. WPG CEO Chris Conlon has proposed a clear set of screening criteria, suggesting that some B-class malls can generate steady returns without extensive renovations. Meanwhile, recent investments in B-class malls by companies such as Dillard's, Walmart, and Simon Property Group also confirm the recovery potential of this market segment. However, some analysts have raised questions about the long-term sustainability of this model.

Deep Dive
As Energy Prices Soar, Building Efficiency Is a Key Solution

Facing high energy prices and surging electricity demand, building efficiency improvements are overlooked yet effective. U.S. buildings consume nearly 75% of electricity, but 30% of energy in existing buildings is wasted. By improving building efficiency and demand flexibility, results can be seen within a year at a fraction of the cost of new power plants. Building efficiency also creates numerous local jobs and supports climate goals.

Opinion
New York City workplace shooting exposes building security weaknesses

Last month's shooting at a Midtown Manhattan office building in New York, which killed four people, exposed deep-seated issues in building security regarding access control and emergency response. Although the surveillance system at 345 Park Avenue identified the gunman's threat before the attack, the warning was not effectively translated into interception actions. Security experts note that lagging access control technology updates, frequent tailgating attacks, and insufficient corporate training are the main shortcomings in current building security.

Deep Dive
New York City's Safe Hotels Act Staffing Regulations: A Turning Point for Industry Operating Models

Since taking effect this spring, New York City's Safe Hotels Act has significantly increased operating costs and reduced flexibility through provisions such as biennial licensing, daily room cleaning, emergency button installation, and direct hiring of room attendants and front desk staff by large hotels. The industry reports that the law places particular pressure on small and non-union properties, with some owners postponing upgrades or suspending hiring, and financial institutions beginning to incorporate compliance risks into credit assessments. The act also makes union collective bargaining agreements a compliance shortcut for some properties and may inspire nationwide imitation.

Opinion
How to protect employees from heat and other climate extremes

As climate change intensifies the frequency and severity of extreme weather, employers face new challenges in protecting employees from multiple climate risks such as heat, wildfires, and hurricanes. HR Dive interviewed experts in occupational safety, labor law, and climate science, outlining a complete action framework from basic heat prevention measures to systematic climate contingency plans.

Deep Dive
Green Buildings: The Often-Overlooked Safe Haven in an Economic Storm

The U.S. economy currently faces stagflation risks, with JPMorgan estimating a 60% probability of recession this year. However, the green building market grew by 50% counter-cyclically during the 2008-2010 crisis, and now, with office vacancy rates around 20%, JLL projects that demand for green office space can only be met at 34%. Tariffs and localized procurement characteristics further strengthen their cost advantages. This article analyzes why green buildings can serve as a reliable safe haven amid economic turmoil.

Opinion

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